Just Ask Bob

Chatbot for the ServiceNow Platform Powered by IBM Watson

Bob is a chatbot virtual assistant that increases Tier 0 (self service) support for employees, and the ability to deflect cases for organizations. For example, Bob for HR addresses common HR questions and requests so your agents can focus on the more complex, delicate, and strategic tasks.

Advantages and Capabilities

  • Tier 0 (self service) Support & Case Deflection
  • ServiceNow Integration with Existing Service Catalog items
  • Knowledge Base Integration to Load Relevant Articles
  • Provides Personalized Data like PTO Remaining & Benefits Enrollment
  • Learns Over Time

Put Bob to Work for Your Organization

Ready to save time through increased Tier 0 (self service) support and case deflection?

Greg Butchko

Greg Butchko - Director of Sales @BuildOnMe

Reach out to Greg for more information about how our products can help your organization. Thanks for your interest!

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